Frequently Asked Questions


How do I contact Max Global Products?

Please visit our Contact page.

All product returns should be sent to:

Max Global Products
3-4 / 204 Melbourne Road
West Wodonga VIC 3690

Can I order from Max Global Products over the phone?

Yes you can! Just call our office and a Customer Service team member will take your order.

I’m not sure what size to order?

Sizing and sizes vary from brand to brand. We stock sizes ranging from 6 to 28 in women’s clothing, XXS to 9XL in men’s clothing, and AU Size 2 to 17 in footwear.

All apparel and footwear pages have a size information popup chart to help you chose the right size.

If you need advice, please Contact us for assistance.

Is the colour I see on the website the actual colour of the item?

We strive to accurately represent the products featured on our site, but the actual colour and texture cannot always be conveyed properly with digital photography. Lighting and different monitor settings can also have an impact on how the colour appears.

Shipping & Delivery

How Much does shipping cost?

We offer flat-rate shipping for $20.