Returns & Exchanges

Refund & Return Policy

Thank you for shopping at Max Global Products.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 15 days
  • The product is in its original packaging
  • The product isn’t used or damaged
  • You have the receipt or proof of purchase

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:
Phone: (02) 6056 6685
Email: [email protected]
By visiting this page on our website: https://maxglobalproducts.com.au/returns-exchanges/

Send the product with its original packing and the receipt or proof of purchase, to:

3/204 Melbourne Road West Wodonga VIC 3690 Australia

Shipping Times

All orders placed online are processed straight away. This means that if your item is being shipped, you should expect your order within 1-3 business days. If there are any delays with your order, one of our customer service representatives will get in contact with you.

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Max Global Products.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

Phone: (02) 6056 6685

Email: [email protected]

By visiting this page on our website: https://maxglobalproducts.com.au/returns-exchanges/

Return / Claim Form

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